Claims Resource Center

Dealing with the Other Driver's Insurance in Texas

When the other driver is at fault, their insurer becomes your counterparty. Here is how to handle them without getting played.

7 min read Updated June 1, 2026 Reviewed by Licensed Texas Insurance Agent

If the other driver caused the crash, you have two options: file a third-party claim directly with their insurer, or file a first-party claim with yours and let your insurer handle subrogation. Both have trade-offs.

Third-party claim (direct with their insurer)

  • You avoid your deductible if liability is accepted
  • You wait on the other insurer's timeline
  • You negotiate directly with their adjuster
  • Total losses can take longer

First-party claim (your own collision)

  • Your insurer pays first, faster
  • You pay your deductible up front (refunded later if subrogated)
  • Your insurer pursues the at-fault carrier
  • Less hassle for you

Common third-party tactics

  • Delaying liability acceptance to pressure low settlement
  • Requesting recorded statements before you've recovered
  • Lowballing total loss ACV
  • Refusing diminished value without a fight
  • Pushing quick settlements before injury treatment is complete

When to involve an attorney

Any injury claim above a few thousand dollars, any liability dispute, or any feeling that the other insurer is acting in bad faith. Texas attorneys typically work on contingency for these cases.

Frequently asked questions

Should I file with my own insurance or the other driver's?

If liability is clear and you have no urgency, third-party can avoid your deductible. If you need fast repair, first-party is usually faster.

Will the other driver's insurer pay my rental?

Yes, a reasonable rental comparable to your vehicle, for the duration of repairs.

What if the other insurer refuses to accept liability?

File with your own insurer and let them pursue subrogation. Your collision coverage pays first.

Can I be required to give the other insurer a recorded statement?

No. You have no contract with them. Decline politely.

When should I get an attorney?

Any meaningful injury claim, any liability dispute, or any sign of bad faith.

This article is for general information only and is not legal or tax advice. For guidance specific to your situation, talk to a licensed Texas insurance agent. Ready to put it into practice? Get a free quote or request a policy review.

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